Life since the pandemic: How the COVID-19 pandemic experience has shaped public attitudes and beliefs on public health, infectious disease and vaccination

Published online: 
16 May 2024
Publication cover

In June 2023, the Public Health Agency, within the Ministry of Health, commissioned research and evaluation agency Verian to undertake a series of research projects and population surveys into attitudes and behaviours related to public health measures following the COVID-19 pandemic. The purpose of this research was to examine the impact of COVID-19 on New Zealanders’ attitudes and behaviours towards public health measures and use this knowledge to better prepare the Ministry, and other decision makers, for future pandemics and other major health threats.  

This work is split into two parts, each with two reports. The first part is two repeated behavioural surveys to monitor adherence to public health measures over time, covering both intention and actual behaviour. The second part is a qualitative analysis to explore drivers of COVID-19 related public health behaviours, and to quantify the impact of barriers and other factors on adherence to public health measures. This involves qualitative interviews followed by a survey.

This report, Life since the pandemic: How the COVID-19 pandemic experience has shaped public attitudes and beliefs on public health, infectious disease and vaccination is based on findings from the qualitative interviews and is the first of the four reports to be published. It focuses on the drivers behind people’s public health actions and attitudes during the COVID-19 pandemic and how they have changed over time.

The report is informed by 30 in-depth interviews between September and December 2023. People interviewed include Māori, Pacific people, Asian, Pākehā, disabled people and older people. Interviewees came from different parts of New Zealand, urban and rural, and a range of occupations and living situations.  

Overall, the report suggests the people now have greater awareness of infectious diseases and ways they can spread such as coughing and high contact surfaces. It suggests less tolerance for other people spreading disease and a greater sense of responsibility to avoid spreading disease themselves.

The report will help enhance the Ministry's understanding of people’s attitudes to public health measures and provides ideas on how to communicate important public health information and support people taking protective and preventative measures.

Publishing information

  • Date of publication:
    16 May 2024
  • Citation:
    Yockney C, Morrish T, Lapish JO. 2024. Life Since the Pandemic: How the COVID-19 pandemic experience has shaped public attitudes and beliefs on public health, infectious disease and vaccination: Qualitative report. Wellington: Ministry of Health.
  • Ordering information:
    Only soft copy available to download
  • Copyright status:

    Third-party content. Please check the document or email the Web Manager to find out how to obtain permission to re-use content.

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